Frequently Asked Questions (FAQ)
Membership dues, bookstore purchases, and donations can be processed through PayPal. You do not need a PayPal account to complete a transaction.
PayPal accepts debit and credit cards, including:
- American Express
Checks and Money Orders
You may also pay dues, purchase bookstore items, or give a donation by check or money order. You will be given this option at checkout.
Make checks and money orders payable to:
Ogle/Ogles Family Association.
Send payments to:
c/o Nikki Burris
1616 Clearwater Ln
Chesapeake, VA 23322
If you have purchased an item from our bookstore, please check your email for a detailed invoice after your transaction is completed.
Members can also log-in and view orders under “Bookstore Orders” in “My account” ()
- US and Canada: Prices are postpaid (does not apply to Canadian purchases of “Looking Back at the Ogles”)
- International shipping: Cost of postage is calculated at checkout.
- Check or money order payments: Shipments will be sent after funds are cleared by the bank, which may incur a 6-8 week delay in shipping.
- Electronic payments: Orders purchased via PayPal are shipped without delay.
You have 30 calendar days to return an item from the date you receive it.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Please include a receipt showing proof of purchase with your return.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to you through your original method of payment (paypal or check).
You will receive credit within a certain amount of days, depending on your card issuer’s policies.
If you have any questions, please contact us.