Frequently Asked Questions (FAQ)

bookstore

Current OOFA Members must login to receive discounted rates on publications.

Category: bookstore

PayPal Express

Membership dues, bookstore purchases, and donations are processed through PayPal. You do not need a PayPal account to complete a transaction.

Donations that are added to membership plans during registration are tallied with dues at the time of check-out. Stand-alone donation pages or widgets, such as those you may find on our home page or blog, are also processed through PayPal.

PayPal accepts debit and credit cards, including:

  • Visa
  • Mastercard
  • Discover
  • American Express

Checks and Money Orders

You may also pay dues, purchase bookstore items, or give a donation by check or money order. You will be given this option at checkout.

Make checks and money orders payable to:

Ogle/Ogles Family Association.

Send payments to:

c/o Nikki Burris
OOFA Treasurer
1616 Clearwater Ln
Chesapeake, VA 23322

Categories: bookstore, membership

No. You do not need to be an OOFA member to shop at our site. But, we strongly recommend that you subscribe to one of our membership plans to receive discounted prices on our products, as well as additional benefits. Membership is open to the general public, so we invite everyone to join.

Category: bookstore
Tags: purchase, shop

Guests and members who purchase items should check their email for a detailed invoice after the checkout process is completed.

If you are a member who purchased an item from our shop, you can see your past orders from your account. You must be logged in to do this:

  1. Login
  2. Go to “My Account
  3. Scroll down and click “Orders” (under “Bookstore Orders”)

Please contact us if you need further assistance.

Category: bookstore

Shipping

  • US and Canada: Prices are postpaid (does not apply to Canadian purchases of  “Looking Back at the Ogles”)
  • International shipping: Cost of postage is calculated at checkout.
  • Check or money order payments: Shipments will be sent after funds are cleared by the bank, which may incur a 6-8 week delay in shipping.
  • Electronic payments: Orders purchased via PayPal are shipped without delay.

Returns

You have 30 calendar days to return an item from the date you receive it.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Please include a receipt showing proof of purchase with your return.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to you through your original method of payment (paypal or check).

You will receive credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us

If you have any questions on how to return your item to us, submit your question in the form below.

Name (required)

Order no.

Email (required)

Mobile/Text

Phone

Your Message

Category: bookstore

contact

Current members are free to ask questions or open genealogy topics by starting a members-only discussion thread in Q&A section. These topics are not readable by the general public, and only available to the membership body.

 

Alternatively, anyone (including guests) may contact our Vice President, Charlie Owens, for additional information in the form below. Your inquiry will be fielded appropriately. Please allow some time for a response.

 

Your Name (required)

Your Email (required)

Mobile/Text

Phone

Subject

Your Message

Category: contact

Submit membership inquiries here…

 

Name (required)

Email (required)

Mobile/Text

Phone

Are you a current O/OFA member?

yesno

Subject

Your Message

Categories: contact, membership

Have a question about a recent publication you purchased from our shop? We’d love to hear from you. 


Name (required)

Order no.

Email (required)

Mobile/Text

Phone

Your Message

Category: contact

genealogy

  1. Login to www.ogles.org
  2. Click “My Account” (under My Profile)
  3. Scroll down to the bottom of the page.
  4. Fill out the contact form
  5. Click “Choose File” to attach your document.
  6. Click “Send”
Category: genealogy

Ogling for Ogles is our semi-annual newsletter. Download issues dating from 1999 to 2016 from our bookstore.

Category: genealogy

We donate copies of The Ogle Genealogist (TOG) through our library donation program. Borrow a copy from one of these locations.


 

Allen County Public Library
P.O. Box 2770
Ft. Wayne, IN 46801
www.acpl.lib.in.us

 

DAR Library
1776 D Street, N.W
Washington, DC 20006
www.dar.org

 

Denver Public Library
10 W. Fourteenth Ave. Pkwy
Denver, CO 80204-2731
www.denverlibrary.org

 

The Ellen Payne Odom Genealogy Library
204 5th St., SE
Moultrie, GA 31776-2828
www.mccls.org

 

Family History Library
35 North West Temple Street
Salt Lake City, UT 84150
familysearch.org

 

Ft. Worth Public Library
300 Taylor St.
Ft. Worth, TX 76102
fortworthtexas.gov

 

Fulton County Historical Society
37 E 375 N
Rochester, IN 46975-8384
www.fultoncountyhs.org

 

Hall of Records Commission
Gift Dept.
College Ave. & St. Johns St.
Annapolis, MD 21401
msa.maryland.gov

 

Indiana State Library
104 N. Senate Avenue
Indianapolis, IN 46204
www.in.gov

 

Kentucky History Center Library
100 West Broadway
Frankfort, KY 40601
history.ky.gov

 

Library of Congress
Gift Division
Washington, DC 20540
www.loc.gov

 

Los Angeles Public Library
630 West Fifth
Los Angeles, CA 90071
www.lapl.org

 

Newberry Library
60 W. Walton Street
Chicago, IL 60610
www.newberry.org

 

New York Public Library
5th Avenue & 42nd Street
New York City, NY 10016
www.nypl.org

 

Office of Commonwealth Libraries
Bureau of State Library – Collection Management
333 Market Street
Harrisburg PA 17126-1745
www.statelibrary.pa.gov

 

Ogle Library
Fulton County Museum
37 East 375 North
Rochester, IN 46975-8384

 

Ohio Genealogical Society Library
713 S. Main St.
Mansfield, OH 44907-1644
www.ogs.org

 

Oklahoma Department of Libraries
200 N.E. 18th
Oklahoma City, OK 73105
www.odl.state.ok.us

 

Oklahoma Historical Society
Research Div.
Serials Sections
2401 N. Laird Ave
Oklahoma City, OK 73105
www.okhistory.org

 

Pennsylvania State Library
Walnut & Commonwealth Ave
Harrisburg, PA 17126
www.statelibrary.pa.gov

 

Public Library of Knox County
500 West Church Avenue
Knoxville, TN 37902
www.knoxlib.org

 

Public Archives Commission
Hall of Records
Dover, DE 19001
archives.delaware.gov

 

St. Louis Public Library
1301 Olive Street
St. Louis, MO 63103
stlouispubliclibrary.net

 

Seattle Public Library
4th Avenue & Madison
Seattle, WA 98104
www.spl.org

 

Somerset Historical & Genealogy Society Library
10649 Somerset Pike
Somerset, PA 15501
www.somersethistoricalcenter.org

 

Virginia State Library
1011 Capitol St.
Richmond, VA 23219
www.lva.virginia.gov

 

Category: genealogy

membership

Submit membership inquiries here…

 

Name (required)

Email (required)

Mobile/Text

Phone

Are you a current O/OFA member?

yesno

Subject

Your Message

Categories: contact, membership

Membership dues can be paid through PayPal Express.

 

Register for membership at www.ogles.org/join, and select one of the following options:

 

 

registration

 

After choosing a plan, you will be brought to the Membership Checkout page.

 

membership registration form

 

All fields marked by an asterisk are mandatory, as well as the acceptance of the Terms of Service.

 

Be sure to choose PayPal as your payment option.

 

If you would like to add a donation during checkout, please add the desired amount in the “Make a Gift” field. Your donation will automatically be added to your total at PayPal.

 

Once you’ve completed the form, be sure to click the yellow button at the bottom labeled, “PayPal Express.” You will be redirected to PayPal to complete your transaction.

 

paypalexpress

Pay membership dues via PayPal Express.

 

With PayPal Express, you do NOT need a PayPal account to check out. Simply pay by:

  • debit or credit card (Visa, Mastercard, Discover, Americanxpress);
  • PayPal credit is also an option.

After you’re payment is processed by PayPal, please check your email for an activation link to login to your account on www.ogles.org.


Category: membership
Tag: paypal

Membership dues can be paid by check.

 

Register for membership at www.ogles.org/join, and select one of the following options:

 

 

After choosing a plan, you will be brought to the Membership Checkout page.

membership registration form

 

All fields marked by an asterisk are mandatory, as well as the acceptance of the Terms of Service.

Be sure to choose Pay by Check for your payment option.

If you would like to add a donation during checkout, please add the desired amount in the “Make a Gift” field.

 

 

 

After you’ve completed the registration form, please check your email for an activation link. Copy and paste it into your browser, then login to your account.

 

Be sure to send your payment to the address indicated at the bottom of the checkout page.

 

Once your payment is received, your account will be fully activated by our staff and you will be able to see members-only content.


Category: membership
Tag: payment

To renew your membership, you must login.

Expired accounts are redirected to the join page. Once dues are paid, profile and full site access is granted.

Current account can renew memberships directly from the Join page or renew from “My Account“.

  • Hover your mouse over “My Profile” on the toolbar then click “My Account.”
  • Click “Renew” under “Your Membership Plan” in the “Membership Expiration & Renewal” tab.
  • Fill out and submit the “Membership Checkout” form and submit. (If you choose PayPal, you’ll be redirected to their site to pay dues).

pay your dues in the My Account link

Category: membership
Tags: dues, renew

PayPal Express

Membership dues, bookstore purchases, and donations are processed through PayPal. You do not need a PayPal account to complete a transaction.

Donations that are added to membership plans during registration are tallied with dues at the time of check-out. Stand-alone donation pages or widgets, such as those you may find on our home page or blog, are also processed through PayPal.

PayPal accepts debit and credit cards, including:

  • Visa
  • Mastercard
  • Discover
  • American Express

Checks and Money Orders

You may also pay dues, purchase bookstore items, or give a donation by check or money order. You will be given this option at checkout.

Make checks and money orders payable to:

Ogle/Ogles Family Association.

Send payments to:

c/o Nikki Burris
OOFA Treasurer
1616 Clearwater Ln
Chesapeake, VA 23322

Categories: bookstore, membership

technical support

 

  • Turn on Closed Captions (CC) to see video transcript.

On the Login screen click: Lost Password

login

The page to reset your password will open:

pwretrieve

Enter your username or email, then click: “Get New Password

Check your email for an activation link. If you don’t see it in the inbox, check the spam folder.

If you have any further technical problems email webmaster@ogles.org

Cart Item Removed. Undo
  • No products in the cart.